Customer Experience Libro

APOGEO

Customer experience design. Imparare a mettere i clienti al centro con il design thinking

Dario Flaccovio Editore

La customer experience. Roadmap completa dalle fondamenta alla cultura cliente-centrica: Modello per un progetto di cx memorabile

Pearson

Customer Experience Manual, The: How to design, measure and improve customer experience in your business

WM

Customer Experience 5                            

For Dummies

Customer Experience For Dummies                  

Customer Experience Wheel: 1-Page Plan to Navigating Your CX Transformation Journey (English Edition)

Franco Angeli

Experiential marketing. Comportamento del consumatore, customer experience e le 7E del marketing mix esperienziale

Elizabeth Dixon

The Power of Customer Experience: 5 Elements To Make An Impact

HarperCollins

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Zandegù

La customer experience: Manuale per migliorare la vita al tuo cliente e a te stesso (I Prof)