Service Management

Independently published

IL SERVICE MANAGER: La guida facile all'ITSM in Italiano

McGraw-Hill Education

Service Management: Operations Strategy Information Technology ISE

Independently published

Guida Pratica per l’IT Service Management del Futuro - Persone, Performance e Partnership: Il futuro è fatto di persone curiose e relazioni di valore

Wiley

Service Management and Marketing 3e: Customer Management in Service Competition

Wiley

Service Management: Strategy and Leadership in Service Business: Strategy and Leadership in the Service Business

Service Management Principles and Practises: Service Management outline, ITIL, Support Services, Customer Services and Customer Support (English Edition)

Palgrave Macmillan

Service Management: Theory and Practice (English Edition)

Service Management Made Simple: Second Edition (English Edition)

I K International Publishing House

Service Management (English Edition)            

Van Haren Publishing

Foundations of It Service Management baseto su Itil® V3: Volume 3