Contact Center

The Art of Service - Unified Contact Center Publishing

Unified Contact Center A Complete Guide - 2023 Edition

wow24-7.io

Contact Center Perspectives🎙️                  

Blair Stevenson

Secrets To Contact Center Success                

Super Star Press

42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience (English Edition)

Independently published

Leading High Performing Contact Centers and Teams: Experience From Leading Large Scale 500-Plus Employee Contact Centers

Contact Centers: A Guide For Everyone To Understand The Basics Of Contact Centers (English Edition)

Contact Centers: How To Develop The Future Of Contact Centers (English Edition)

ICMI

Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience

CREATESPACE

Conducting a Contact Center Assessment          

Independently published

CALL CENTER AND CONTACT CENTER MANAGEMENT: A Simple Guide to Understanding the Call Center and Contact Center Industry